Visitor Information
Our home welcomes visitors seven-days-a-week. Although there are no specific visiting hours, we ask that visitors be mindful of residents and their roommates’ need for privacy and rest and respectful of restrictions put in place for safety reasons or to prevent the spread of infections.
Residents who are able are encouraged to go on outings such as shopping trips, visits with family for holidays, birthdays, anniversaries and other excursions to favourite places that they may have frequented before joining our home. For safety reasons, residents must sign out when they leave our home.
Please check with our home regarding the notification process, as well as further information on overnight stays.
Extendicare New Orchard Lodge
99 New Orchard AvenueOttawa, Ontario
K2B 5E6
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Phone: (613) 820-2110
Fax: (613) 820-6380
Email: cnh_neworchardlodge@extendicare.com
Ontario Long-Term Care Family Support and Action Line: toll-free 1-866-434-0144
Hours of operation: 8:30 a.m.-7:00 p.m., 7 days a week